Can I view the equipment before purchasing?
Yes you may view the equipment at 1 Tuas South Avenue 6
#06-17 S(637021)
Do you offer installation services?
If the proper connections are there, we can install FOC.
Do you offer financing options?
No at the moment we do not do this.
Can I return the equipment if it doesn't meet my expectations?
Case to Case basis.
How much time do I have to return an item?
If the item is faulty and unable to be repaired it may be
returned.
Which items are eligible for return?
Only Faulty items are eligible for return.
Is there a restocking fee?
No, there is no restocking fee.
The item I received was defective. How do I get a refund?
After you contact us, we will process your refund within 5
business days.
I received the wrong item. How do I get a refund?
You can inform us we will send the correct item with no
delivery charges.
How do I set up a return?
You can reach us via the email or phone number provided.
How do I send my return?
You can reach us via the email or phone number provided.
How do I cancel an order?
Do call us immediately after purchase.
When should I expect my refund?
You can expect your refund within 5 working days.
Who do I contact if I need assistance with a return?
You can Contact with the phone number provided in the
website.
How will my order be shipped?
We have a fleet of vehicles which provide transport of goods.
What’s the estimated deliverytime for my freight order?
The estimated delivery time for your freight order 3-5 working days.
Does my order qualify for free shipping?
If the Items bought over $3000/- SGD your order qualify for free shipping.
When will my order arrive?
Your order arrives within 2-3 working days.
How much will it cost if my orderdoesn’t qualify for free shipping?
If your order doesn’t qualify for free shipping, it will cost $120.
Where do you ship to?
We will ship to Your address.
Is it possible to ship my order to a P.O. box?
No, our item is too large to fit in P.O box.
Can my order be shipped to anAPO/FPO/DPO address?
Nope. your order will not be shipped to an APO/FPO/DPO address.
What happens after I placemy order?
Upon making payment can arrange for delivery.
Where can I locate themanufacturer's warranty information?
Manufacturer's warranty information will be provided to you.
Is it possible to change my address after I've placed an order?
Yes, you may if the item has not left the warehouse, please do call us immediately.
My purchase was damaged intransit. How do I return an item, request a replacement, or file a claim?
You can contact us.
Will you deliver outside Singapore?
Yes, we will deliver outside Singapore.